She's a Tech Chick

Those of you who have had their white/black macbook keyboards replaced - here's what we (and others) do with them ... Missouri teen Taylor Burghard designs jewelry from recycled computer parts for her business, TekChick Designs. Check it out, a way cool recycling effort.

Hard Drive Prices

The flooding condition in Thailand have put a huge crimp on the availability of hard drives. More than 50% of the world's supply of drives comes from Thailand and the recent floods have put some factories totally underwater. In addition the supplier of nearly 100% of drive motors has lost multiple facilities.

What this means to you (and us) is drives are getting scarce and prices, to date, have doubled, from just a couple of weeks ago. Supplies and pricing are not expected to return to "normal" levels for many months yet.

If you have a computer here for a hard drive issue please be patient as it may take longer that our normal, 2-3 business day, turnaround time.

MagSafe Adapter Reimbursement

A recent class-action settlement covers Apple 60W and 85W MagSafe "T" Power Adapters that were obtained in the United States and show signs of strain relief damage. These adapters are used with MacBook and MacBook Pro computers made between May 2006 and April 2010.

If your adapter shows signs of strain relief damage, bring it in so we can determine whether Apple will replace the adapter as per their guidelines.
If customers inquire about the settlement or wish to file a reimbursement claim, refer them to the information they should have received from the Settlement Administration, or refer them to the Settlement Administration resources website.