Thursday, March 17, 2011

A BIG Pat on our Back

Again, for the 13th time in a row, Capitol Macintosh has been honored with Apple's Commitment to Excellence award!

The Commitment To Excellence Program recognizes the top AASPs (Apple Authorized Serivce Providers) who have implemented and utilize best practices to maximize their AppleCare Service Excellence (ACSE) scores in the four key metrics: repair turnaround time, turnaround time, first-time fix and parts per repair.

Our continued success, thanks to you our customers, puts Cap Mac in the top 2 % of all Apple service providers in North America