For the eighth consecutive fiscal quarter, Capitol Macintosh has earned the Apple Authorized Service Commitment to Excellence Recognition award. Apple has over 2500 ship-to locations in the US and Canada and Capitol Macintosh is one of only 56 locations that have been able to achieve this accomplishment.
Being honored 8 quarters in a row places Capitol Macintosh in the top two percent of North American Apple service providers, those that have implemented and utilized best practices, including repair, turnaround time, first-time fix and parts per repair.
“The Commitment to Excellence award program recognizes Apple Service providers who have excelled in delivering superior customer service and an outstanding repair experience to our valuable Apple customers,” said Norwita Powell, America Field Services, Apple, Inc.
