David Smith sat back in his chair, an iPod Shuffle clipped to his collar, while his guests peppered him with questions.
"How satisfied are you with this location?" "What are the things we can do to help you?" "Are you looking at other locations?"
Smith, manager of Capitol Macintosh in Lansing, has no plans to move his shop from the city - or his Michigan Avenue storefront, for that matter. Read the article
